Support

BrickGuesser is made by Cave Company. We do not have in-app chat or a separate login. Email is the way to reach us.

Contact

Email cavecompany8@gmail.com. We read this address for app support, privacy questions, and data-deletion requests.

Manage or cancel your subscription

Subscriptions and free trials are billed by Google Play. Canceling or changing a plan is done in Google Play, not in the BrickGuesser app. Uninstalling the app does not cancel a subscription, and you may still be charged until you cancel in Google Play.

1. Open the Google Play Store app on your Android device.
2. Tap your profile picture.
3. Tap Payments & subscriptions, then Subscriptions.
4. Tap BrickGuesser.
5. Follow the prompts to cancel, change plans, or update the payment method.

You can also manage subscriptions on the web at play.google.com/store/account/subscriptions. Google's official instructions are here: Cancel, pause, or change a subscription on Google Play.

If you cancel, you typically keep access until the end of the current trial or paid period, unless Google states otherwise. Refund requests are handled by Google Play under Google's refund policies.

Request deletion of your data

This section is the data-deletion information Google Play requires us to publish. BrickGuesser does not have its own user accounts. The information we may hold is described in our Privacy Policy (mainly a Google Play purchase token, subscription status, and a hashed app access token).

To request deletion:

1. Email cavecompany8@gmail.com with the subject line Delete my data.
2. Include a Google Play order number if you have one, or the Google account email used for the BrickGuesser subscription, so we can find the right records. Do not send passwords or payment card numbers.
3. We will delete the purchase token, entitlement record, and access-token hashes we can reasonably locate, and confirm by email when that is done.

Uninstalling BrickGuesser deletes the access token stored on your device, but it does not delete server-side records and does not cancel your Google Play subscription. If you also want billing to stop, cancel the subscription in Google Play using the steps above.

Information that Google Play itself stores about your purchase is controlled by Google. You can review Google's tools and policies at policies.google.com/privacy.